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Life at Zuper: Employee Q&A With Aravind

At Zuper, we put our people first and strive hard to create an inclusive culture that’s focused on our goals while having each other’s back. We believe in working together as a family, facing challenges head-on, and putting our heart and soul into building an awesome product. This series of blog posts intended to showcase what our employees have to say about their career journey and how they reached Zuper through a Q&A session. Read on to learn more about Aravind, our newly appointed Head of Finance. One warm Tuesday afternoon we found our newly appointed Head of Finance, Aravind, sipping his coffee deep in thought. None of us had any idea as to how many shots of coffee he had that today; neither does he. We could surmise that his thoughts were just plagued by the challenges that were ahead of him: tracking accounts that are due, laying down a solid financial structure, and fielding employee questions left and right on filing their income tax for the current financial year. We at Zuper feel gifted to work with an experienced and uber-cool guy like Aravind. Before we start singing a poem about his receptiveness and friendly nature. For novice

Cleaning Checklists Every House Cleaning Startup Needs

Most cleaning business owners think that cleaning checklists are pretty much useless since they are available only for the simplest of cleaning tasks. We don’t consider house cleaning checklists as a tool for increasing efficiency and ensuring consistency. But the power of cleaning schedules and checklists have been proven time and again by the best maids in the industry. Irrespective of a person’s cleaning experience and skillset, checklists reduce the risk of the cleaning agents missing important steps or overlooking customer requests and help them feel confident that they’ve indeed completed a cleaning job like an expert. If you’re looking for ways to create robust house cleaning checklists for your maids, you’re at the right place. In this post, we will list down the steps to update your outdated cleaning checklists, how to go about making the life of your maids a bit easy, and things that can be done to streamline your operations end to end. What exactly is an ideal cleaning checklist? An ideal cleaning checklist will outline all value-added activities in the specific process based on the type of cleaning offered i.e., deep cleaning checklist, spring cleaning checklist, and more. It gives cleaning businesses more control over

WhatsApp Chatbot And Field Service: A Match Made In (Zuper) Heaven

The renowned adage “Silence is golden” doesn’t belong in a field service environment. For, there is nothing more frustrating than trying to schedule a service appointment and receiving deadly silence on the other end. Gone are the days when field service businesses depended on only one avenue to reach their customers. Today messaging apps and online booking tools have changed the way businesses communicate with their customers. Despite the leaps made in booking technology, a customer is often left waiting for an answer when they attempt to schedule an appointment. SMBs can neither monitor their social handles 24/7 nor can they afford expensive scheduling solutions. Mundane online booking tools like Google calendar can neither handle multiple booking types nor can they prevent instances like double booking. Small business owners who strive to prevent booking disasters and offer their customers a 5-star scheduling experience without making a dent in their account can turn to a WhatsApp Chatbot. Yes, WhatsApp Chatbot. With over 2 billion active users, WhatsApp is the number one messaging app used by your potential clients. Having a WhatsApp Chatbot will make the booking experience easy for both your customers and your back-office team. Here’s all you need to

Improving Field Service Efficiency With Route Optimization

In a nutshell, route optimization is all about making sure your field service agents reach the right location at the right time. While it may sound simple, it is in fact a complex business challenge, because there are a ton of factors that are interconnected with each other. Most field service startups still rely on overflowing spreadsheets and printed area layouts when it comes to route planning, in fact 52% of field service companies still plan their operations using outdated tools. Yet, however you choose to do it, route optimization with an intelligent field service automation tool impacts a ton of key areas in your day-to-day operations. These are improved scheduling accuracy, decreased fuel costs, eliminate missed SLAs, and accommodate impromptu scheduling changes. On top of all these, you can delight your customers with faster and seamless delivery experience. The route optimization feature in Zuper app will help you optimize and automate all of these aspects, as we investigate below. 1. Dynamic Workforce Dispatching It is impossible to take future reschedule requests into account at the time of creating employee routing plans which forces field service businesses to scurry around at the last minute to find an available field agent

Get your money back with the best retargeting techniques

What’s retargeting? Retargeting, Remarketing is the latest buzz word that is spoken by marketers across the globe. It is a known fact that it is always easier to reach the existing customers who know your product than acquire new customers.How often have you noticed – a customer visits your site, browses a few products, and has added the services into the shopping cart, but then leaves without placing an order? On average, the shopping cart abandonment rate is 78.65%, and the rate is even higher on mobile devices, with 85.65% of all transactions ending without a sale. Cart abandonment is an inevitable challenge that every digitized business is facing. Retargeting for cleaning business As a cleaning business owner, we all are aware that the cleaning business is subscription-based. A customer visits your homepage, looks at a few service offerings, tries to book a cleaning service and Poof. He is gone! Had the customer opted for your service you would have won the deal and the customer would have tried your services. Most importantly you would have gained a long-standing customer with a high customer lifetime value. We have lost a customer who knew about our webpage or was aware of

Customer Support: Best Practices for Your Cleaning Business

As a cleaning business owner, providing great customer support is critical to your success. Offering outstanding customer service can help you build long-lasting relationships with your clients and set you apart from the competition.

How to Advertise Your Cleaning Business Online

It’s no secret that in order to be successful, you need to advertise your business. However, when it comes to advertising a cleaning business, many business owners feel unsure of where to start.

5 Proven Techniques to Grow Your Cleaning Business

If you’re like most cleaning business owners, you’re always looking for ways to grow your business. Well, you’re in luck! Here are five proven techniques that will help you attract more customers and grow your business.

Looking for a Launch27 Alternative? Check Out Zuper!

It’s challenging to start a home cleaning business and even more complicated to manage to handle support requests manually and use various tools for multiple tasks- be it creating an invoice, following up with your customers, and scheduling work orders.

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