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Field Service Insights

In a nutshell, route optimization is all about making sure your field service agents reach the right location at the right time. While it may sound simple, it is in fact a complex business challenge, because there are a ton of factors that are interconnected with each other. Most field service startups still rely on overflowing spreadsheets and printed area layouts when it comes to route planning, in fact 52% of field service companies still plan their operations using outdated tools. Yet, however you choose to do it, route optimization with an intelligent field service automation tool impacts a ton of key areas in your day-to-day operations. These are improved scheduling accuracy, decreased fuel costs, eliminate missed SLAs, and accommodate impromptu scheduling changes. On top of all these, you can delight your customers with faster and seamless delivery experience. The route optimization feature in Zuper app will help you optimize and automate all of these aspects, as we investigate below. 1. Dynamic Workforce Dispatching It is impossible to take future reschedule requests into account at the time of creating employee routing plans which forces field service businesses to scurry around at the last minute to find an available field agent

What’s retargeting? Retargeting, Remarketing is the latest buzz word that is spoken by marketers across the globe. It is a known fact that it is always easier to reach the existing customers who know your product than acquire new customers.How often have you noticed – a customer visits your site, browses a few products, and has added the services into the shopping cart, but then leaves without placing an order? On average, the shopping cart abandonment rate is 78.65%, and the rate is even higher on mobile devices, with 85.65% of all transactions ending without a sale. Cart abandonment is an inevitable challenge that every digitized business is facing. Retargeting for cleaning business As a cleaning business owner, we all are aware that the cleaning business is subscription-based. A customer visits your homepage, looks at a few service offerings, tries to book a cleaning service and Poof. He is gone! Had the customer opted for your service you would have won the deal and the customer would have tried your services. Most importantly you would have gained a long-standing customer with a high customer lifetime value. We have lost a customer who knew about our webpage or was aware of